Terms Of Service
OVERVIEW
This website, luaur.com, is operated by Tianjin Luke Clothing Co., Ltd. (“luaur”, “we”, “us”, or “our”).
Throughout the site, the terms “we”, “us”, and “our” refer to Tianjin Luke Clothing Co., Ltd. Tianjin Luke Clothing Co., Ltd. provides this website, including all information, tools, products, and services available through this site, to you, the user, subject to your acceptance of the terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or made available by hyperlink.
These Terms of Service apply to all users of the site, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website or purchasing products from us, you agree to be bound by these Terms of Service.
If you do not agree to these Terms of Service, you should not access the website or use our Services.
Any new features, products, tools, or services added to the current store will also be subject to these Terms of Service.
You may review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website, subject to applicable law. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you are the age of majority in your jurisdiction of residence and have given any legally required consent for your minor dependents to use this website.
You may not use our products, website, or Services for any illegal or unauthorized purpose, nor may you, in your use of the Service, violate any applicable laws or regulations, including intellectual property and copyright laws.
You must not transmit viruses, worms, malware, malicious code, or any other code of a destructive or harmful nature.
A material breach or violation of these Terms may result in suspension or termination of your access to the Service, subject to applicable law.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse, restrict, suspend, or terminate Service where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, violation of these Terms, or other legitimate business or security reasons, subject to applicable law.
You understand that information you submit through the website may be transmitted over various networks and may be modified as necessary to conform and adapt to the technical requirements of connecting networks or devices.
Payment information is processed through the payment providers available at checkout. Appropriate technical measures are used to protect data during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Service, access to the Service, or any content available through the Service without our prior written permission, except where otherwise permitted by applicable law.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to provide accurate, complete, and up-to-date information on our website. However, information made available on the site may occasionally contain errors, omissions, or outdated information.
The material provided on this website is for general informational and shopping purposes and should be considered together with the applicable product descriptions, policies, checkout information, and other relevant information provided on the website.
Certain information on the site may be historical and is provided for reference only.
We reserve the right to update, modify, or correct website content at any time, subject to applicable law.
Nothing in this section limits any rights or remedies available to consumers under applicable law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change from time to time without prior notice, except where notice is required by applicable law.
We reserve the right to modify, suspend, discontinue, or restrict all or part of the Service, website features, product offerings, or content where reasonably necessary.
Any changes will not affect rights that have already arisen under completed transactions except as permitted by applicable law.
We will not be liable for modifications, price changes, suspension, or discontinuation of the Service except where liability cannot lawfully be excluded or limited.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website.
Products may be available in limited quantities and may be subject to return, exchange, or refund only in accordance with our applicable Return & Refund Policy and applicable consumer protection laws.
We make reasonable efforts to display product colors, images, descriptions, sizes, specifications, and other information as accurately as possible. However, the appearance of colors may vary depending on your device, screen settings, lighting conditions, and other factors.
We reserve the right to limit the sale of products or Services to particular persons, geographic regions, or jurisdictions where reasonably necessary and permitted by law.
We may also limit the quantities of products or Services available for purchase, including where necessary to prevent fraud, unauthorized resale, inventory errors, or abuse.
Product descriptions, availability, and pricing may be updated from time to time.
We reserve the right to discontinue any product at any time.
Any offer for a product or Service made through this website is void where prohibited by applicable law.
Nothing in these Terms excludes or limits statutory rights or warranties that cannot lawfully be excluded.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, pricing errors, duplicate orders, unauthorized resale, or other legitimate business reasons.
Restrictions may apply to orders placed by or under the same customer account, payment method, billing address, shipping address, or other related information.
If we make a material change to or cancel your order, we will make reasonable efforts to notify you using the email address, billing information, telephone number, or other contact information provided at the time of purchase.
If payment has already been collected for an order that we cancel, any applicable refund will be handled in accordance with the payment method used and applicable law.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for transactions made through our store.
You agree to promptly update your information where necessary so that we can complete transactions and contact you regarding your order.
For information regarding returns and refunds, please review our Return & Refund Policy.
SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, platforms, payment providers, logistics services, tracking services, or other services that we do not directly control.
Third-party services may be provided under the third party's own terms, privacy policies, and operating procedures.
Your use of optional third-party tools or services is subject to the applicable terms of those providers.
Where permitted by law, we are not responsible for acts, omissions, service interruptions, or other matters that are solely within the control of independent third-party providers.
We may introduce new services, website features, tools, or resources in the future. Such features and services will also be subject to these Terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, tools, or services available through our website may include links to third-party websites or services.
Third-party links may direct you to websites that are not operated or controlled by luaur or Tianjin Luke Clothing Co., Ltd.
We are not responsible for the content, privacy practices, accuracy, security, availability, or other practices of third-party websites, except to the extent required by applicable law.
Before engaging in a transaction with a third party, you should review the applicable third party's policies and terms carefully.
Questions or complaints specifically concerning third-party products or services should generally be directed to the relevant third-party provider.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit reviews, comments, feedback, suggestions, ideas, proposals, photographs, text, or other materials to us (“Submissions”), you confirm that you have the right to submit such materials.
Unless otherwise agreed in writing or prohibited by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display your Submissions for legitimate business purposes associated with operating, improving, promoting, or providing our Services.
We are under no obligation to pay compensation for unsolicited Submissions unless otherwise agreed.
We may monitor, edit, restrict, or remove content that we reasonably determine is unlawful, fraudulent, abusive, threatening, defamatory, obscene, misleading, infringing, or otherwise violates these Terms or applicable law.
You agree that your Submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.
You must not submit unlawful, abusive, misleading, defamatory, obscene, fraudulent, or malicious content, nor content containing viruses or other harmful code.
You must not impersonate another person or provide false information regarding the origin of a Submission.
You remain responsible for the accuracy and legality of the content you submit.
SECTION 10 - PERSONAL INFORMATION
Your submission and our processing of personal information through the website are governed by our Privacy Policy.
Personal information may be shared with service providers where reasonably necessary to process payments, fulfill orders, arrange shipping, provide customer support, prevent fraud, operate the website, comply with legal obligations, or otherwise provide the Services.
Please review our Privacy Policy for more information regarding how personal information is collected, used, stored, disclosed, and protected.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to matters such as product descriptions, pricing, promotions, offers, shipping charges, processing times, transit times, availability, or inventory.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.
Where an error materially affects an order that you have already submitted, we may contact you with additional information or, where permitted by applicable law, cancel the affected order and issue an applicable refund.
We do not undertake to update all information immediately unless required to do so by applicable law.
No update or refresh date displayed on the website should necessarily be interpreted as indicating that all information on the website has been modified or updated as of that date.
Nothing in this section limits rights that consumers may have under applicable law.
SECTION 12 - PROHIBITED USES
In addition to other restrictions set out in these Terms, you may not use the website, Service, products, or content:
(a) for any unlawful purpose;
(b) to solicit or encourage others to perform or participate in unlawful acts;
(c) to violate any applicable international, national, regional, state, provincial, or local laws, regulations, rules, or ordinances;
(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;
(f) to submit false, fraudulent, deceptive, or misleading information;
(g) to upload or transmit viruses, malware, malicious code, or any other harmful technology;
(h) to unlawfully collect, track, obtain, or use the personal information of others;
(i) to spam, phish, pharm, pretext, scrape, crawl, or otherwise misuse the website or Service;
(j) for obscene, abusive, fraudulent, or otherwise unlawful purposes;
(k) to interfere with or circumvent security features of the website, Service, other websites, or the Internet;
(l) to attempt unauthorized access to our systems, accounts, networks, databases, or related infrastructure; or
(m) to use the Service in a manner that materially disrupts or interferes with the normal operation of the website.
We reserve the right to restrict or terminate access to the Service for violations of these Terms, subject to applicable law.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make reasonable efforts to maintain the availability, accuracy, and security of the website and Services. However, we do not guarantee that the website or Service will always be uninterrupted, timely, secure, or error-free.
The website and Services may occasionally be unavailable due to maintenance, technical issues, third-party service interruptions, updates, or circumstances beyond our reasonable control.
To the maximum extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis, except for warranties, rights, or guarantees that cannot lawfully be excluded.
Nothing in these Terms excludes, restricts, or limits any statutory consumer rights, remedies, guarantees, warranties, or liabilities that cannot be lawfully excluded or limited.
To the maximum extent permitted by applicable law, Tianjin Luke Clothing Co., Ltd., its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from the use of or inability to use the website or Service.
Where applicable law does not permit certain exclusions or limitations of liability, those exclusions or limitations will apply only to the maximum extent permitted by law.
Nothing in these Terms excludes liability where exclusion would be unlawful.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Tianjin Luke Clothing Co., Ltd., together with its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers, from third-party claims, liabilities, losses, damages, and reasonable costs arising from:
- Your material breach of these Terms;
- Your unlawful use of the website or Services;
- Your infringement of another party's rights; or
- Your violation of applicable law.
This section does not apply where such liability results from our own unlawful conduct, negligence, or other circumstances for which liability cannot legally be excluded.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
If necessary, the invalid or unenforceable portion will be treated as severed from these Terms.
The remaining provisions will continue in full force and effect to the extent permitted by law.
SECTION 16 - TERMINATION
These Terms remain effective unless and until terminated in accordance with this section.
You may stop using the website or Services at any time.
We may suspend or terminate your access to all or part of the Service where reasonably necessary, including if we reasonably believe that you have materially breached these Terms, engaged in fraudulent or unlawful activity, misused the Service, or created a material security risk.
Termination will not affect rights or obligations that arose before the date of termination.
Any provisions that by their nature should survive termination will continue to apply after termination.
Nothing in this section affects statutory rights or remedies available under applicable law.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies expressly incorporated by reference, constitute the agreement between you and us regarding your use of the website and Services, subject to applicable law.
Any failure by us to exercise or enforce a right or provision of these Terms will not constitute a waiver of that right or provision.
If there is any ambiguity in these Terms, it will be interpreted in accordance with applicable law.
Nothing in these Terms limits any mandatory rights available to consumers under applicable law.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without prejudice to any mandatory consumer protection rights that may apply under the laws of your place of residence.
Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived under applicable law.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms from time to time by posting the revised Terms on our website.
Where required by applicable law, we will provide additional notice of material changes.
Changes will become effective when posted or on the effective date stated in the updated Terms, subject to applicable law.
Your continued use of or access to the website or Service after changes take effect constitutes acceptance of the revised Terms to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
SECTION 20 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us using the information below:
Legal Entity / Website Operator:
Tianjin Luke Clothing Co., Ltd.
Brand / Website:
luaur
luaur.com
Email:
support@luaur.com
Registered/Contact Address:
No. 217 Hebei Road, Heping District, Tianjin, China
Phone:
+86 18226130532
Please note that the address above is our registered/contact address and should not automatically be used as a product return address.
If you wish to return a product, please follow the instructions in our Return & Refund Policy or contact our customer service team before sending any package.